- Which of these is NOT part of the Cost of Quality?
Your answer:
Failure costs
Error Detection costs
RTF costs
Error prevention costs
- The term "fit for use" refers to whose view of quality?
Your answer:
Supplier's
Auditor's
Producer's
Customer's
- Which of these is a challenge/obstacle to implementing testing in an organization?
Your answer:
people think testing is not essential for delivery; testing is often unstructured and subjective
testing is error prone; testing is too expensive
testing is often not managed properly; the mindset that you can test quality into software
All of the above
- "PDCA", or "Plan, Do, Check, Act" is also known as
Your answer:
the Shewhart cycle
the Deming Wheel
both
neither
- What are the three main categories defects can fall into?
Your answer:
Wrong, Missing, and Extra
Regression, Unit, and Integration
FUBAR, really FUBAR, and uber-FUBAR
display, processing, output
- Which of these is NOT an important part of a Test Strategy?
Your answer:
the procedure for logging defects
how you will validate that the system meets user requirements
how you will validate the software at each stage of development
how you will use test data to examine the behavior of the system
- Which of these are good ways to raise management's awareness of the importance of testing?
Your answer:
make sure management knows what they get for the money they spend on testing
relay other benefits of testing (shorter test times, higher quality software)
Collect and distribute articles about testing
all of the above
- Continuous process improvement only works if you:
Your answer:
monitor performance of prior improvement initiatives
base improvement efforts on the organization's needs and business goals
enforce the newly developed processes
all are needed
- Which is a more effective approach to risk mitigation?
Your answer:
Test based on user requirements
Test based on system specifications
Test more heavily in areas deemed higher risk
all of the above
- Establishing a testing policy should include four main criteria. A definition of testing, the testing system, evaluation methods, and ________?
Your answer:
Standards against which testing will be measured
Data Requirements for a typical project
Templates for deliverables generated by the test group
All of the above
- Which of these is the most effective method for establishing a testing policy?
Your answer:
Information Services Consensus Policy
Users Meeting
Industry Standard
Management Directive
- During what phase of the project should you START thinking about Testing Scenarios?
Your answer:
Requirements
Maintenance
Coding
Design
- What is the appropriate timing for Static, Structural tests?
Your answer:
analysis and design only
testing phase
as early as possible and in every phase thereafter
not until the coding phase
- Test coverage tools are useful starting in which phase?
Your answer:
any phase
Analysis and Design
Testing (functional testing)
Coding (unit testing)
- A Test Factor is:
Your answer:
the risk or issue that needs to be addressed during testing
a variable in a test script
an error inserted by programmers to measure the effectiveness of testing
part of the audit trail
- ________ means that the data entered, processed, and output by the application is accurate and complete.
Your answer:
Completeness
File integrity
Correctness
Audit trail
- Validating that the right file is used and the data on that file is correct and in the correct sequence is known as:
Your answer:
Structural analysis
Data dictionary validation
Black box testing
File integrity testing
- _____________ can substantiate the processing that has occurred and allow analysts to reconstruct what happened at any point in a transaction.
Your answer:
Continuity of Processing
None of these
Data Dictionaries
Audit Trails
- Failover testing at Chase is verification that ___________ is intact
Your answer:
continuity of processing
audit trails
maintainability
both A and C
- Processing time and "up time" goals are examples of
Your answer:
statistical process control
metrics
service levels
workbenches
- Access control testing is also known as
Your answer:
Error handling
Security testing
Static testing
Fault based testing
- Audits to ensure that the system is designed in accordance with organization strategy, policies, procedures, and standards are designed to test which quality factor?
Your answer:
best practices
correctness
maintainability
compliance
- An application which performs its intended function with the required precision over an extended period of time has this quality factor:
Your answer:
validity
ease of use
service level
reliability
- If it is difficult to locate and fix errors in a program, that program is missing which quality factor?
Your answer:
couplilng
maintainability
portability
ease of operation
- The quality factor "ease of use" is best measured by doing what type of testing?
Your answer:
performance test
manual support test
white box test
acceptance test
- portability refers to
Your answer:
how easy it is to transfer a program to other hardware or OS
whether it's possible to uninstall the program
both of these
neither of these
- The effort required to interconnect components of an application to other applications for data transfer is:
Your answer:
coupling
I/O
flowchart analysis
system testing
- If defects are hard to find, that's a sign that...
Your answer:
test coverage is inadequate
there are errors in the test scripts
neither of these
either of these
- Which way(s) can lower the cost of testing without reducing it's effectiveness?
Your answer:
phase containment
the V consept of testing
testing the artifacts of each development phase, not just the program itself
all of the above
- ________ ensures that we designed and built the right system, while _________ ensures that the system works as designed.
Your answer:
validation, verification
white box testing, black box testing
verification, validation
the project manager, the test team
- Walkthroughs, peer reviews, and other structural tests tend to be __________ tasks
Your answer:
verification
quality control
quality assurance
validation
- Input, Procedures to DO, Procedures to CHECK, and Output are the four components of the:
Your answer:
workbench concept
test phase
reporting cycle
Shewhart cycle
- Which of these are considerations when developing testing methodologies?
Your answer:
the type of development project, the type of software system
tactical risks, project scope
both of these
neither of these
- Deriving test cases based on known program structure and logic is...
Your answer:
control testing
white box testing
black box testing
fault-driven testing
- Functional testing that simulates the end user's actions is known as...
Your answer:
access control testing
performance testing
black box testing
structural testing
- Breaking variables into chunks that should have the same expected results is:
Your answer:
workbench
usability testing
equivalence partitioning
data mapping
- developing tests based on where you think the program's weak points are is known as
Your answer:
error-handling testing
risk based testing
error guessing
negative testing
- Top-down and Bottom-up are two ways to approach
Your answer:
incremental testing
thread testing
boundary analysis
none of these
- an end-to-end, task based test that uses integrated components of a system is a...
Your answer:
performance test
thread test
unit test
structural test
- Which is a benefit of having a user committee develop the company's test policy?
Your answer:
all involved parties participate and sign off
outside users learn the options and costs associated with testing
testing and quality are seen as organization-wide responsibilities, not just IT
all of these
- Which of these types of reviews is NOT an effective phase containment mechanism?
Your answer:
post implementation review
decision point review
phase end review
in process review
- Which of these was not a Quality professional?
Your answer:
Deming
Townsend
Juran
Pareto
- The successful implementation of a quality improvement program will have what long-term effect on producttivity?
Your answer:
there is no relationship between quality and productivity
it will lower productivity
it will raise productivity
productivity will remain the same
- Which of these are some of Deming's 7 Deadly Management Diseases?
Your answer:
lack of constancy of purpose and emphasis on short term profits
evaluation of performance or annual review of performance
running an organization on visible figures allone and excessive costs of warranty
all of these
- The scientific method is
Your answer:
relevant to developers
a logical, systematic approach to processes
useful when developing test cases
all of these
- Deming's biggest contribution to the quality profession is:
Your answer:
Zero Defects Day
Using slogans and targets to motivate the work force
focusing on process improvement, not the product itself
all of these
- Instituting pride in workmanship and eliminating numerical quotas were suggestions for management created by
Your answer:
Pareto
Shewhart
Deming
Juran
- Which is an important source of data for Continuous Process Improvement?
Your answer:
Defect databases
Post-mortems
Neither of these
Both of these
- Who should NOT participate in testing?
Your answer:
end users
developers
management
all should participate
- According to Deming, 90% of defects are attributable to:
Your answer:
vague user requirements
programmer error
process problems
communication errors
- Which of these are NOT test factors
Your answer:
error guessing, incremental testing, boundary analysis
compliance, reliability, access control
correctness, audit trail, continutiy of processing
maintainability, portability, ease of operation
- A test strategy matrix does not include:
Your answer:
test phases
risks
test factors
script mapping
- Of the four options listed below, which is able to detect an infeasible path?
Your answer:
performance testing
black box testing
structural testing
manual support testing
- Black box testing, thread testing, and incremental testing are all kinds of:
Your answer:
dynamic testing
static analysis
both of these
neither of these
- Which catches errors earlier, verification or validation?
Your answer:
Verification
Validation
Neither
Both
- Mapping requirements to tests in order to prove that the system functions as designed is known as:
Your answer:
data mapping
requirement validation
requirements tracing
metrics gathering
- Who should not be allowed to participate in and contribute to the improvement of processes?
Your answer:
line workers
nobody - all should be allowed
the author of the original process
management
- Improving weaknesses in a process you just piloted is an example of which piece of the Shewhart cycle?
Your answer:
Do
Act
Plan
Check